Frequently Asked Questions

Where are you based?

All Eggie products are handmade in Toronto, Canada.

How is shipping calculated?

Shipping costs are automatically calculated at checkout based on your location. I work with trusted carriers to keep rates as low as possible, and sometimes offer free shipping promotions over a certain order amount.

Do you offer local pickup?

Yes! Toronto pickup is free. Pickups will happen near the intersection of York & Queens Quay - more details sent by email after purchase.

Do you accept returns?

All sales are final. If there’s an issue, reach out and I’ll do my best to help.

Will I get tracking?

Yes — all orders include tracking. You’ll receive an email with your tracking number once your order ships.

How are Eggie pieces made?

Each piece is crafted with polymer clay and/or 3D-printed parts, coated in UV resin for a glossy, durable finish. They’re 100% handmade and one-of-a-kind!

Are Eggie products safe for children?

No — Eggie products are not toys and are not suitable for children. They are decorative pieces meant for display or light functional use (like magnets or photo stands).

How should I take care of my Eggie?

• Avoid dropping or bending.

• Keep away from harsh chemicals or prolonged water exposure.

• Wipe clean with a soft cloth if needed.

Do you take custom orders?

Sometimes! Reach out at info.eggieco@gmail.com with your idea, and we’ll see if it’s possible.